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Terms & conditions

Terms & Conditions

The following Terms and Conditions relate to the purchasing of products from this website BrewHaus.com.mt which is owned and managed by Moocho Limited operating from 38, St. Barbara Bastion, Valletta (C-71422).

These terms and conditions apply only for purchases made through this website.

We can be reached by email on [email protected] and during office hours by phone (+356) 77414843.

Prices

Product prices are clearly displayed in our online Bottle Shop. We reserve the right to adjust prices on our website at any time. If we discover that by mistake, we have under-priced an item, we will inform you as soon as possible and will give you the option of reconfirming your order at the correct price or of cancelling that order. If we are unable to contact you by phone we will send you an email or a message to tell you that we are cancelling the order due to a mistake in the price. If you cancel your order due to an inaccuracy in the price on our website and you have already paid for the goods, you will be eligible for a full refund.

All prices are inclusive of any VAT payable unless otherwise stated. The price of the items does not include the delivery charge which is charged at the rate applicable to the size of your order and the day you place your order.

Minimum Order

Purchases from our online Bottle Shop are limited by a minimum order of €25.

Processing of Orders

All orders carried out on this website are concluded in English and/or Maltese. You can keep track of your order status yourself on-line with the order tracking facility on your account page.

Availability

If for any reason beyond our control we are unable to supply a particular product we will notify you as soon as possible. We are in no way liable for products that are out-of-stock.

Contract of Sale

No contract for the sale of any product will subsist between you and Moocho Limited until Moocho Limited dispatches the product(s) ordered. Dispatch amounts to an acceptance by Hansa of your offer to buy goods from us or a third party supplier engaged by Moocho to supply the goods on their behalf.

On dispatch you will be sent a confirmation e-mail containing all the relevant statutory information concerning the purchase. Please note that this e-mail is sent for your perusal and is not sent as an acceptance of your offer unless specifically stated in it. It is dispatch of the goods and not the receipt of the e-mail informing you of the same that constitutes the contract of sale.

On receipt of the same e-mail please verify that the details are correct. In the case of a mistake in your order, you are to notify BrewHaus.com.mt by email or by phone as soon as possible, quoting your order number.

Delivery

This website offers the user delivery to any address in Malta. Moocho Limited, the owner of this website and online Bottle Shop may contract third party delivery services such as Hansa Wines and Spirits Limited which are specialised in the wholesale and delivery of beers, wines and spirits. Hansa delivers goods only to mainland Malta. For individual orders Moocho aims to arrange delivery of all items within 48 hours of receiving such order. For larger orders, we do our very best to stick to agreed delivery dates and times however should there be any changes necessary due to unforeseen circumstances, you shall be notified immediately.

Goods will be delivered to an address supplied by yourself in the order and stated in the Order Confirmation.

Delivery times may be affected if there are stock availability problems or other unforeseen circumstances. Please note the availability shown for each product in the Product Details page is not real-time and on rare occasions items do run out-of-stock.

On delivery the title to the products ordered will pass on to you given Hansa Wines & Spirits has received payment in full for the same. Risk in any product ordered will also pass on to you upon delivery, irrespective of whether payment has been effected or not.

Age Restriction

Alcoholic products cannot be consumed by persons of less than 17 years of age under Maltese law, and no purchases or deliveries can take place by minors. By placing an order you confirm that you are at least 17 years old.

If you are buying a product/s as a gift - the recipient must also be at least 17 years of age. If our delivery person has any doubt about the age of the recipient on delivery, she/he will request some form of ID. If the person receiving the order is unable to produce appropriate ID, delivery will not take place.

Order Cancellation

You may cancel your order at any time until the delivery has taken place.

Returns Policy

Since the products sold in the BrewHaus Bottle Shop are rare and hard-to-find beers which must be kept in the most optimal of storage, Moocho Limited does not accept returns from private customers ordering from its website.

On the rare occasion where the products delivered are different to those ordered we must be informed of this mistake as soon as possible and in any case within 2 working days since receipt. We will arrange a collection of these products as necessary, once we have investigated the dispatch records for your order.

Claims for Breakages

Upon receipt of your order, the order should be carefully inspected to make sure that it is intact and in full. The delivery person must be informed of breakages or shortages at the time of delivery, so these may be noted on the delivery sheet. We will not accept any claims for breakages or shortages unless they are stated on the delivery person’s documentation.

Payment

Payment for goods bought online are on a cash on delivery basis, unless they were already pre-paid.

Product Information

We endeavour to advertise our products accurately. However, we cannot guarantee the accuracy of information provided on our website about products, such as photographs, images and descriptions of the products. We also reserve the right to change information, prices, specifications and descriptions of listed goods, products and services without prior notice.

We endeavour to update the website with the correct vintage years as and when stocks of older vintages are exhausted. Vintage years specified for beers cannot be guaranteed, however, due to the very nature of these products which are of very limited supply.

Information Provided

Your data will be processed in accordance to all Data Protection laws in force, as stated in our Privacy Policy.

Upon registering yourself as a user of BrewHaus.com.mt you will be asked to choose a username and password. In completing the said registration you:
• hold yourself responsible for the safe keeping of your username and password. Please note that you should not disclose the same to anyone;
• hold yourself responsible to change the said username and password should you suspect that the same have been compromised;
• hold yourself responsible for all actions taken under the username and password provided by you;
• guarantee that you shall only use the web site only under your own username and password;
• guarantee that you shall not transfer of sell, transfer or permit the direct or indirect use of your username and password to or by anyone else;
• bind yourself to inform the administrators of this website of any changes to the details supplied by you as soon as possible.
Anyone caught wilfully entering an erroneous or fictitious order will be prosecuted to the fullest extent of the law. Moocho Limited tracks the electronic ‘fingerprints’ of every order placed on BrewHaus.com.mt to enable us and all legitimate crime prevention and prosecution authorities to trace individual users engaging in criminal activities on our web site.

Miscellaneous

The owners and administrators of BrewHaus.com.mt shall have no liability (including liability for negligence) for the acts or omissions of telecommunications service providers or for failures of, or faults in their networks and equipment.

All intellectual property rights in the web site are owned by Moocho Limited. In these Terms & Conditions, ‘Intellectual Property Rights’ means patents, database rights, copyright, design rights (whether registered or unregistered), trade marks (whether registered or unregistered) and other similar rights, together with the right to apply for the protection of any such rights. You may not permit, create unauthorized framing of, or deep linking to, the web site or the creation of derivative works thereof from any other web site under your management or control.

Waivers

No waiver by Moocho Limited of any rights found in these Terms & Conditions shall be considered as a guarantee of any future waiver even regarding the same issue. Any breach of these terms and conditions perceived as detrimental to Moocho Limited’s interests will be pursued using the appropriate legal channels.

Governing Law

Customers are obliged to read and accept the conditions set out above before placing any order.

Your use of this website and any purchase by you on this website will be governed by Laws of Malta and will be deemed to have occurred in Malta.

If any provision of these Terms & Conditions shall be held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the remaining parts of these Terms and the remainder of the affected provision shall be unaffected.

Customer Services

If you have any order related queries, please email us at [email protected] We aim to respond to all enquiries within 48 hours.

Statutory Rights

These Terms and Conditions do not affect your statutory rights as a consumer.